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Avis Car Rental Discloses Data Breach Impacting Customers, Offers Credit Monitoring Services


Title: Avis Car Rental Data Breach Highlights Growing Cybersecurity Risks in the Auto Industry

Introduction:
American car rental company Avis recently disclosed a data breach that exposed personal information of its customers, although the exact number of affected individuals remains undisclosed. The breach, discovered on August 5, 2024, by unauthorized third parties gaining access to one of Avis’s business applications, raises concerns about cybersecurity in the auto industry. This incident comes on the heels of a major cyberattack targeting CDK Global, a software firm serving thousands of car dealerships in the United States.

I. Avis Data Breach and Response:
A. Scope of the Breach:
Avis released a data breach notification on September 4, 2024, disclosing that personal information, including names and other details, was compromised. However, the total number of affected customers nationwide has not been revealed.

B. Impact on South Carolina Residents:
According to a filing with the South Carolina Department of Consumer Affairs, 3,708 residents from the state were impacted by the breach.

C. Avis’s Actions:
Upon discovering the breach, Avis promptly terminated the unauthorized access, initiated an investigation with cybersecurity experts’ assistance, and notified the relevant authorities. The company is actively reviewing its security monitoring and controls to strengthen protection for the impacted business application.

D. Measures for Affected Customers:
Avis is offering affected individuals free credit monitoring services from Equifax for one year, providing identity detection and assistance in resolving identity theft issues. Customers must sign up for this service by December 31.

II. The State of Car Security:
A. Growing Cybersecurity Risks in the Auto Industry:
The 2024 Global Automotive Cybersecurity Report by Upstream, a network security firm, reveals that half of all cyber incidents in the auto sector last year had a “high or massive impact.” Furthermore, 95% of these attacks were executed remotely. The report highlights the alarming increase in both the number and scale of cyber incidents, posing threats to vehicle safety and passenger security.

B. Electric Vehicle Charging Stations as Vulnerable Targets:
Upstream identifies electric vehicle (EV) charging stations as a “growing threat frontier” in the auto industry. As EVs are projected to dominate the market share by 2040, charging stations have become a prime target for cyberattacks. The report emphasizes the need for robust security measures and protocols to prevent attacks on charging infrastructure.

III. Expert Insights and Industry Concerns:
Elias Bou-Harb, the director of the Cyber Center for Security and Analytics at the University of Texas, San Antonio, highlights the escalating attacks on charging stations, both remotely and physically. Bou-Harb emphasizes the importance of proactive security measures to minimize the risk of cyberattacks on EV infrastructure.

IV. Software Security Risks in the Auto Industry:
A report by software firm Synopsys raises concerns about software security in the automotive supply chain. It identifies software as a major risk factor and warns that it is not keeping pace with technological advancements in the sector.

Conclusion:
The recent data breach at Avis Car Rental underscores the pressing need for enhanced cybersecurity measures in the auto industry. With cyber incidents on the rise and EVs poised to dominate the market, addressing vulnerabilities in charging infrastructure and software security becomes crucial. Companies like Avis must prioritize robust security protocols and collaborate with cybersecurity experts to safeguard customer data and prevent future breaches. By adopting proactive measures, the industry can ensure the safety of vehicles and protect the privacy of passengers.

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